Refund request is always subject for validation.  

IMPORTANT NOTE: Change of size/style/color is not valid for Refund. 

Online Purchase Valid Refunds: 

* If payment is Cash, refunds are processed through our Store Credit voucher which is a one-time use with no expiry date. 

* If payment is Credit/Debit Card/GCash, processing may take 20-30 business days before the refunded amount will reflect on your account. 

In-Store Purchase Valid Refunds: Refund will be processed via your original mode of payment which may also take 1-30 days depending on your payment type. More questions? Direct to